Marks & Spencer Resources, Capabilities & Competitive Advantage

Marks & group A; Spencer Resources, Capabilities & militant return Compiled for Paull Robathan. Author: Kerry Sheehan Monday, 02 February 2004 1EXECUTIVE SUMMARY In the period up until the lay 1990s M&S had a market leading share of the clothing market. They used their resources and subsequent capabilities to exploit their differences from the competitors and sword free-enterprise(a) advantage by: *Empowering suppliers/manufacturers with design right * about managing supplier relationships *Brand management *Excellent customer advantage *Excellent working conditions *Their Britishness Through these ludicrous policies they created CA and economic growth. Richard Greenbury become Chair man and proceeded with a strategy that was internal focussed and paid scant believe for the external environs, particularly that of its competitors and customers! His poor understanding of the external environment and complacency in underestimating it meant M& S could not maintain their exit between their organisational resources and capabilities and the significant changes in twain the external and competitive environment. The time to make changes was when M&S were at the top and had the resources to do so exclusively Greenbury failed to realise the nemesis and did not react.

On appointing Luc Vandevelde, M&S should inspire the following strategies are pursued to correct Greenburys failings: * duplicate the collective values of quality, value & service *Implement taut supplier quality audits *Encourage participative management *Implement unused supp lier partnerships outside of UK *Employ Desi! gn Director with responsibility for seasonal worker ranges oTarget individual fashion groups with individual ranges oPartnerships with treasure designers Contents Page 1Executive Summary2 2Introduction4 2.1The Clothing Market4 3Part A5 3.1Resources5 3.2Tangible6 3.3Intangible Resources6 3.4Human resources7 3.5Capabilities7 3.6Sources of free-enterprise(a) Advantage8 3.6.1First Mover Advantage:9 3.6.2Reputation:9 3.6.3Finance9 3.6.4People9 3.7Value kitchen stove10 3.7.1M&S Value Chain expose Strengths:10 4Part A Summary11 5Part B12 5.1Identifying Greenburys Strategies12 5.1.1Measuring Success12 5.2Strategic Analysis:13 5.2.1The External environs:13 5.2.2The Competitive Environment14 5.3Resources & Capabilities14 5.4Strategic Choice15 5.5Stakeholder expectations16... If you want to get a full essay, outrank it on our website: OrderCustomPaper.com

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